HeyBaji Athlete Terms & Conditions — Membership, Gaming & Payment Policies

1. General Terms

Heybaji athlete (hereinafter referred to as the "Platform" or "we") provides an online gaming and betting service for users in Bangladesh. These terms and conditions govern all aspects of using the Platform.

By registering on heybaji athlete or using any of our services, you confirm that you have fully read, understood, and agreed to comply with these Terms & Conditions. These terms constitute a legally binding agreement between you and heybaji athlete.

We reserve the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2. Account Registration

To open an account with heybaji athlete, you must meet the following requirements:

• You must provide accurate and complete personal information — including your name, date of birth, phone number, and email address.
• Each person may only create one account. Multiple accounts are not permitted.
• If any information provided at registration changes, you must notify heybaji athlete immediately.
• You are responsible for keeping your account password confidential. It must not be shared with any third party.
• Any documents requested for identity verification (KYC) must be provided.

Heybaji athlete reserves the right to close any account created with false information at any time and forfeit the associated balance.

3. Age Restrictions & Eligibility

Heybaji athlete is intended for individuals aged 18 and above only. Use of the Platform by minors is strictly prohibited.

• At the time of registration, you must confirm that you are 18 years of age or older.
• Heybaji athlete may request a government-issued ID to verify age at any time.
• Withdrawals may be put on hold until age verification is complete.
• If a user is found to be underage, their account will be closed immediately and the balance forfeited.

4. Deposit & Withdrawal Policy

All financial transactions on heybaji athlete are subject to the following rules:

Deposit:

• The minimum deposit amount is ৳100 BDT.
• Accepted payment methods: Mobile Pay, Nagad, Rocket, and bank transfer.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.

Withdraw:

• Minimum withdrawal amount is 500 BDT.
• Withdrawal requests are typically processed within 24–72 hours.
• KYC verification must be completed before making a withdrawal.
• Withdrawals are generally processed via the same method used for the original deposit.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

5. Bonus & Promotion Terms

Heybaji athlete offers a range of bonuses and promotional offers, each with its own specific terms that must be followed.

• Wagering Requirements: Withdrawing bonus funds generally requires meeting a specified wagering requirement, which is stated individually for each offer.
• Validity Period: Every bonus has a set expiry date. Any unused bonus will be cancelled once it expires.
• One Account, One Bonus: The same bonus cannot be claimed more than once.
• Promo Abuse: Misuse of the bonus system may result in bonus cancellation and account suspension.
• heybaji athlete's Discretion: In any disputed situation, the decision of heybaji athlete shall be considered final.

Full terms for bonus offers can be found on the relevant promotions page. For any queries, please contact customer support.

6. Gaming Rules

The following rules apply when playing games on heybaji athlete:

• Each game has its own rules, which should be read before starting to play.
• Heybaji athlete reserves the right to void any winnings resulting from software errors or technical faults.
• If your internet connection drops, game results are saved on the server and can be viewed once you reconnect.
• In live games, the dealer's decision is final.
• If a match in Sports Betting is cancelled or postponed, heybaji athlete will handle it in accordance with our established policy.

Heybaji athlete guarantees that all games use RNG (Random Number Generator) technology and are regularly audited by third parties. Our commitment to fair gaming is unwavering.

7. Prohibited Activities

The following activities are strictly prohibited on heybaji athlete and may result in account closure and legal action:

• Creating an account using false information or someone else's identity.
• Operating multiple accounts.
• Attempting to hack or manipulate the game software.
• Playing games using bots or automated software.
• Colluding with other players or engaging in match fixing.
• Using the platform for money laundering or illegal financial activity.
• Abuse of the bonus system or fraudulent claims.
• Rude, abusive, or threatening behaviour toward heybaji athlete staff.

8. Account Suspension & Closure

Heybaji athlete reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If these Terms & Conditions are violated.
• If identity verification fails or false information is provided.
• Extended inactivity (more than 12 months).
• If suspicious financial activity is detected.
• By order of a court or regulatory authority.

You may close your account at any time by contacting customer support. All valid balances should be withdrawn before the account is closed.

9. Responsible Gaming

Heybaji athlete is deeply committed to responsible gaming. Gaming is a form of entertainment, not a source of dependency.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can temporarily deactivate your account for a set period if needed.
• Time Limit: You have the option to set a daily gaming time limit.
• Reality Check: You will receive periodic reminders about the duration of your gaming sessions.

If you or someone you know is struggling with a gaming problem, please Responsible Play Visit the page. heybaji athlete is always here for you.

10. Privacy & Data Protection

Heybaji athlete collects and processes your personal information solely for the purpose of providing our services. Our detailed Privacy Policy is available separately.

• Your information is never sold to third parties.
• Information may be shared with government authorities where required by law.
• SSL encryption and the latest security technology are in place to keep your data safe.

To learn more, visit our Privacy Policy Read the page.

11. Terms Modification Policy

Heybaji athlete reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify registered members via email or SMS.

• Updated terms take effect from the date they are published.
• Please check this page regularly.
• Continued use of the platform after any changes will be taken as acceptance of the updated terms.

12. Contact & Complaints

For any questions or complaints regarding these terms and conditions, please contact the heybaji athlete support team:

• Email: support@heybajiathlete.bet
• Live Chat: Click the chat button at the bottom right corner of the platform
• Support Hours: 24 hours a day, 7 days a week

After a complaint is submitted, heybaji athlete will provide an initial response within 48 hours. Complex matters may take up to 14 business days to resolve.